| Model Number |
102208-500 |
| Medical Device Problem Code |
Imprecision (1307)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
12/21/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The manufacturer is currently performing an investigation and will provide the results with the supplemental report.
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Event or Problem Description
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On (b)(6) 2021, senseonics was made aware of an incident where user experienced hyperglycemia due to inaccuracies in sensor readings.
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Additional Manufacturer Narrative
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No troubleshooting or investigation was possible for this complaint since user did not want to provide any information of the event like glucose values, date and time.The issue with sensor inaccuracies is being addressed under complaint (b)(4) where an rma was issued to replace the sensor.Sensor investigation and the results will be documented under complaint (b)(4).As part of resolution of complaint (b)(4) for issue with sensor inaccuracies, a rma was authorized to offer the user, a sensor replacement.No further information could be gathered about the hyperglycemia event due to user's refusal to provide details.D2 product code updated to qhj.H3.Device evaluated by manufacturer? no,other.H6.Investigation findings updated to 3221.H6.Investigation conclusions updated to 67.
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Search Alerts/Recalls
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