| Model Number |
102208-500 |
| Medical Device Problem Code |
Imprecision (1307)
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| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
11/12/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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This mdr is result of a retrospective review of complaints.The manufacturer is currently performing an investigation and will provide the results with the supplemental report.
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Event or Problem Description
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On (b)(6) 2021,senseonics was made aware of an incident where user experienced hypoglycemia due to inaccuracies in sensor readings.
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Additional Manufacturer Narrative
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Based on the investigation analysis, it was confirmed the system asserted the hypo alerts from 4:10 pm est until 6:45 pm est on (b)(6) 2021.Per (b)(4), several attempts were made to contact the user to troubleshoot the issue where the user reported not hearing the alerts on the mobile device.Since the user was unresponsive to communication attempts, follow-up response is not available at the time to conclude if there was any issue with the mobile device or the transmitter.There could be no further investigation performed at this time.Per case notes, user mentioned that he has experience and knows how to treat the hypoglycemia episodes.No further resolution details are available for this complaint.H6.Investigation findings updated to 3221.H6.Investigation conclusions updated to 67.
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Search Alerts/Recalls
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