Model Number WW711 |
Device Problem
Fire (1245)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/10/2022 |
Event Type
malfunction
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Manufacturer Narrative
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On (b)(6) 2022 - we have requested the device be returned to the manufacturer for an investigation.To date, we have not received the device.
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Event Description
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On (b)(6) 2022 - the consumer claims the device caught on fire while being placed on the consumers coffee table.As a result the consumer house was full of smoke.Injuries did not occur and the consumer is filing a claim for smoke damage.
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Manufacturer Narrative
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01/25/2022 - we have requested the device be returned to the manufacturer for an investigation.To date, we have not recieved the device.06/02/2022 - the device was returned to the manufacturer and was evaluated.Below is the manufacturers narrative: manufacturers narrative: model returned was ina non-working condition.Received 3/2/22.Unit could not be tested.The scale uses 3v coin cell batteries.The only power source or potential source of fire.As the battery area was not effected by the fire, the source could not be the scale.Packaging also indicates the fire was "outside" the unit as no internal burns are observed.The main burn marks are located on the edge of the packaging.Along this axis there is no ability for fire from our 3v energy source, these burns are located on the exterior perimeter of the box.
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Event Description
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(b)(6) 2022 - the consumer claims the device caught on fire while being placed on the consumers coffee table.As a result the consumer house was full of smoke.Injuries did not occur and the consumer is filiing a claim for smoke damage.
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Search Alerts/Recalls
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