| Model Number |
367835 |
| Medical Device Problem Code |
Coagulation in Device or Device Ingredient (1096)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/13/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported when using the bd vacutainer® k2 edta (k2e) 5.4mg blood collection tubes, the device experienced coagulated/clogged tubes.This event occurred two times.The following information was provided by the initial reporter.The customer stated: for more than 1 month customer has observed that both hematology counters and coagulometers that pierce the rubber from stoppers of tubes containing the samples to be analyzed, instead of going through them, in some cases produce a punching effect (coring).It causes the clogging of piercing needles and the sampling needles as well, causing the immediate stoppage of the equipment and the continuous call for technical service, so as well causes a delay caused by solving this problem.The event frequency is randomly.
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Investigation summary: bd received 4 photos from the customer in support of this complaint.The photos were evaluated and the customer's indicated failure mode of coring was observed as the photos do show pieces of lavender material consistent with the stopper.Additionally, 100 retentions samples from the bd inventory were inspected with no issues being identified and, 10 production lot in-house retention tubes samples were draw tested.All tubes were within specification limits and coring was not observed.Bd was able to confirm the customer¿s indicated failure mode with the photos provided; however, was not able to be duplicated in the retention samples.The device history records were reviewed with no issues being identified.There were no related quality notifications.All process and final inspections comply with specification requirements.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Investigation summary: bd received 4 photos from the customer in support of this complaint.The photos were evaluated and the customer's indicated failure mode of coring was observed as the photos do show pieces of lavender material consistent with the stopper.Additionally, 100 retentions samples from the bd inventory were inspected with no issues being identified and, 10 production lot in-house retention tubes samples were draw tested.All tubes were within specification limits and coring was not observed.Bd was able to confirm the customer¿s indicated failure mode with the photos provided; however, was not able to be duplicated in the retention samples.The device history records were reviewed with no issues being identified.There were no related quality notifications.All process and final inspections comply with specification requirements.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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It was reported when using the bd vacutainer® k2 edta (k2e) 5.4mg blood collection tubes, the device experienced coagulated/clogged tubes.This event occurred two times.The following information was provided by the initial reporter.The customer stated: for more than 1 month customer has observed that both hematology counters and coagulometers that pierce the rubber from stoppers of tubes containing the samples to be analyzed, instead of going through them, in some cases produce a punching effect (coring).It causes the clogging of piercing needles and the sampling needles as well, causing the immediate stoppage of the equipment and the continuous call for technical service, so as well causes a delay caused by solving this problem.The event frequency is randomly.
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Search Alerts/Recalls
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