Unable to perform displacement test and selftest due to motor error alarm during rewind.Unit received motor error alarm during rewind due to corroded motor home switch.Pump history download using thds was successful.No found data available date & time of alarm on pump history file on the event date.However, confirm date and time of alarm: on (b)(6) 2022 18:08:27 alarm#: 33 - alrm_broken_force_sensor.Unit was cut/open and inspected no moisture damage or component damage found inside the pump.Test reservoir lock properly inside the reservoir tube.The following were noted during visual inspection: cracked reservoir tube lip and missing endcap sticker.Confirmed motor error alarm due to corroded motor home switch during rewind.Confirmed a33 alarm at the pump history file.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.
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