| Model Number |
100/111/025 |
| Medical Device Problem Code |
Device Damaged Prior to Use (2284)
|
| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/17/2021
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that there was broken plastic upon arrival.
|
| |
|
Additional Manufacturer Narrative
|
|
End user: (b)(6).
|
| |
|
Additional Manufacturer Narrative
|
|
Other text: (b)(4) samples were returned for evaluation; they were in used condition.The returned samples were visually inspected; broken connectors were observed in both samples.The complaint was confirmed.The root cause for the fractured components is undetermined; it is believed that the damage occurred after leaving the facility.Customer complaint notification was performed on 27-jun-2022 to personnel to explain the reported failure mode.No lot number was provided for performance of a device history record review.No patient injury was reported.(updated b5 and h6), corrected data: labeled for single use was answered incorrectly, in the initial report.
|
| |
|
Event or Problem Description
|
|
There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
|
| |
|
Search Alerts/Recalls
|