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Age, weight, and ethnicity: unknown, information not provided.Date of event: unknown as information was not provided.If implanted, give date: unknown as information was not provided.If explanted, give date: unknown as information was not provided.Device evaluation: the device was not returned at the manufacturing site; therefore, product testing could not be performed and the customer¿s reported complaint could not be verified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.Historical data analysis: a search of complaints revealed one other complaint has been received for this production order number, but it is not related to this complaint.Conclusion: as a result of the investigation, there is no indication of a quality product deficiency and the reported issue could not be verified.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Correction info: based on further review, codes 3331 and 4109 were inadvertently omitted in the initial mdr 3012236936-2022-00280.The following sections have been updated accordingly: section h6: type of investigation: 3331 section h6: type of investigation: 4109 all pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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