| Model Number |
714200 |
| Medical Device Problem Code |
Break (1069)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/01/2021
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The customer reported that the shaft is broken where it meets the top of the tube causing profuse leakage.
|
| |
|
Additional Manufacturer Narrative
|
|
An investigation is currently underway.Upon completion, the results will be forwarded.
|
| |
|
Additional Manufacturer Narrative
|
|
No samples or photos were received for the investigation.The device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.Based on the present information, and since no photos or a physical sample was received, the reported issue could not be confirmed.All associated lot documentation was carefully reviewed; no issues or discrepancies were found relating to the reported complaint.No non-conformities nor deviations were reported for this lot for this issue.A corrective action is not applicable at this time.Current process controls are executed in accordance with product specifications to meet quality acceptance criteria.The manufacturing site will continue to monitor the process, customer complaints and feedback notifications for any adverse trends that require immediate attention.If a sample is received at a later date, the investigation will be updated accordingly.
|
| |
|
Search Alerts/Recalls
|