Information provided to service provider from the end-user claims as the end-user was driving down a ramp on the street outside of the local hospital, they inadvertently struck a brick that was laying in the road.This reportedly caused the device to become unstable and fall over on to its side, with the end-user in the seating.Reports claim the wheelchairs joystick was still being activated allowing the drive wheels to spin while laying on its side.Reports indicate the end-user's leg was resting against the spinning drive wheel which caused 3rd degree burns to their leg due to the friction of the tire against the skin.The end-user made no claims or allegations that the device malfunctioned or deviated in operation in any way to have contributed to this event.The device was evaluated and was found to remain fully operational with some minor damages to subcomponents which are being attributed to the wheelchair falling on its side.The dhr was reviewed, and the device was found to have met specification prior to distribution.
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Received report indicating as the end-user was driving their wheelchair outside of a local hospital, after exiting a ramp, the wheelchair struck a brick that was in the road which reportedly caused the wheelchair to lose upright stability and fall over on to its side, with the end-user.Reports indicate the event resulted in injuries to the end-user which required medical intervention to address.
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