| Catalog Number |
8065752088 |
| Medical Device Problem Code |
Suction Failure (4039)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/13/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A physician reported no vacuum was present in the memory two phase during a cataract procedure.The cassette was replaced and the procedure was completed.There was no patient harm.
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information provided in h.6.And h.10.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The customer reported that the cassette had vacuum issues.No sample has been returned for evaluation; therefore, the condition of the product could not be verified.The root cause of the customer's complaint could not be established as a sample has not been received and the condition of the product could not be verified.Without analysis of the sample, it is not possible to isolate the root cause.As the root cause is unknown, the relationship, if any, of the device to the reported incident cannot be determined.The root cause for this complaint is not known, therefore, specific action with regards to this complaint cannot be taken.In-process controls are established to ensure each final assembled cassette is verified that all required tests have been performed and all acceptance criteria are met prior to release.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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The returned samples were visually inspected and functionally tested.A calibrated infiniti console representing the current software version was used to test the samples.The fluidics management system¿s (fms) primed and tuned with the ultrasonic handpiece successfully.No message code, no fluid or air leaks on the cassette, and no cracks on the luers were found.No occlusion was found in all manifolds.The sample passed functionality testing.The root cause of the customer's complaint could not be established since the returned sample met specifications.No contributing factors could be identified that could cause the reported complaint.After the investigation of this complaint, it has been determined that this sample met specifications.Therefore, no action will be taken at this time.Quality assurance will continue to monitor customer complaints via the complaint review meetings, and will take action for any future occurrences as is deemed necessary.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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