As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.No physical samples or photos were provided for evaluation.Without a sample, a thorough investigation cannot be performed, and the reported issue cannot be confirmed.Therefore, an exact root cause was unable to be determined.Control mechanisms are in place to prevent the occurrence and acceptance of the reported condition during molding, printing, assembly, and packaging processes, and to ensure components and finished product meet all quality inspection standards during the syringe assembly processes.A lot cannot be released unless it passes specification requirements.Based on all available information, a corrective and preventive action (capa) is not necessary at this time.This complaint will be used for tracking and trending purposes.
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