A mayo swivel retractor (3335) was not returned for evaluation and no pictures were provided.In addition, lot number information has not been provided; therefore, an evaluation of the device could not be performed, and device history record (dhr) could not be reviewed.The root cause(s) of the reported issue could not be determined; however, the most probable root cause is that the device was improperly cleaned or contaminated in some way.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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