Model Number PC2K |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/26/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The product has not been returned for evaluation.When it arrives and the product evaluation has been completed, a supplemental report will be submitted.The device history review was completed and all inspections passed with no nonconformances.
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Event Description
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It was reported that one of the pc2k cuffs is not working.The patient cuff is reading a blood pressure of 130 over 80 but this pc2k is showing a low reading of 90 over 60.The clinician exchanged to a known working pc2k using the same monitor and accessories and everything works.This was during use.There is no patient injury.There were no error messages.Patient demographics were unavailable.
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Manufacturer Narrative
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After several attempts made to request product return from the customer, there was no response received.The product was not returned for evaluation.If the product does arrive, a supplemental report will be submitted with the evaluation findings.H3 other text : device not returned.
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Manufacturer Narrative
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One pressure controller was returned for evaluation.When testing the pressure controller, they could not connect to either cuff port.A visual inspection found that both connectors were damaged with fractured solder joints and damaged pads.
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Search Alerts/Recalls
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