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The reported issue was confirmed.The root cause of the reported issue was damaged temperature cable.It was mentioned that this was caused by the temperature cable.The outcome of the repair cannot be determined at this time.In the event that information regarding the outcome of the repair and the status of the device is received, this record will be reopened to update the investigation.The device did not meet specifications, and was influenced by the reported failure.The device was in use on a patient.A review of the device history records did not show any problems or conditions that would have contributed to the reported issue.Based on the results of the investigation, no additional actions are needed.The device was not returned for evaluation.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use were found adequate and state the following:
"ifu for properly charging the device:
when first using the sensica uo system, the internal back-up battery may require charging.Plug the system into a medical grade wall supply using the power cord provided, and allow a 20 hours to charge battery.To avoid battery drainage over time, is recommended to keep the system plugged into the wall during use whenever possible.The battery will recharge when the system is plugged into a wall supply.Cautions:
during system start up and in general practice, plug the sensica uo system into a wall power supply whenever possible.After using the system on batter back-up, plug it back into the wall power supply recharging and to avoid system shut down due to a drained battery."
corrections: g, h
h11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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It was reported that the sensica system was displaying asterisks for the temperature output value.It was mentioned that this was caused by the temperature cable.Per additional information received on (b)(6)2022, system was displaying asterisks for temperature output rather than an actual temperature value.This was caused by the temperature cable.The biomed worked with the nurse to disconnect the monoplug adapter from the patient' foley.At that point biomed plugged a monoplug temperature key into the patient's monoplug adapter and found that the sensica screen still displayed asterisks meaning no signal was making it to the temperature module, so either the monoplug adapter or the sensica temperature cable was the issue.A digital multimeter was used to check the continuity of both circuits on the monoplug adapter, and both were found to be continuous.A continuity check was also performed on both circuits of the temperature cable and one of the circuits was found to not have any continuity which means there was no electrical connection.This was the cause of the no temperature output to sensica asterisks instead of a temperature value.
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