| Model Number |
G22614 |
| Medical Device Problem Codes |
Device Dislodged or Dislocated (2923); Material Too Soft/Flexible (4007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/17/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation evaluation: a product evaluation was performed only by the video provided with this report because the products said to be involved were not provided to cook for evaluation.The lot number seen in the video matches this report.The label in the video matches the product reported.The complaint was confirmed based on the video received.In the video it could be seen that the user opened a new kit, pulled off the band and it did not constrict as normal.There were also 2 unconstricted bands laying on the table that appear to be from another opened kit from the same lot number.No other details can be determined from the video.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: we could not conduct a complete investigation because the product said to be involved was not returned for evaluation.A definitive cause for the reported observation could not be determined.Inadequate storage conditions can contribute to the properties exhibited as described in the customer complaint.The instructions for use advise the user to: "store in a dry location, away from temperature extremes." prior to distribution, all 10 shooter saeed multi-band ligators are subjected to a visual inspection to ensure device integrity.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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Event or Problem Description
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In preparation for a procedure, the user selected a cook 10 shooter saeed multi-band ligator.Before using the product, the doctors tested 1 band.And they noticed that the band lost its elasticity.The video provided depicts a table top test and the bands from an opened mbl not constricting once off the barrel.This occurred prior to patient contact; there was no impact to the patient.In addition, the user sustained no clinical consequence and there were no adverse effects to the user.
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Additional Manufacturer Narrative
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The investigation remains on-going.A follow-up emdr will be provided within 30 days of submission of this report.
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Additional Manufacturer Narrative
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Investigation evaluation: a product evaluation was performed by the video provided with this report.There were 18 unused products and 2 opened prior to use products returned to cook however at the time of investigation it was noted the product was expired.Therefore a functional test was not performed as the device function may be impacted by device expiry.A visual inspection of the 2 opened prior to use devices found that the 1 deployed band from each device was laying in the tray and was constricted.The lot number seen in the video matches this report.The label in the video matches the product reported.The complaint was confirmed based on the video received.In the video it could be seen that the user opened a new kit, pulled off the band and it did not constrict as normal.There were also 2 unconstricted bands laying on the table that appear to be from another opened kit from the same lot number.No other details can be determined from the video.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: we could not conduct a complete investigation because the product returned for evaluation expired prior to our ability to evaluate.However the video provided by the user confirmed the report.A corrective action has been initiated to reduce occurrences of the mbl bands not tight enough to function appropriately.The product said to be involved is included in the scope of the corrective actions.Inadequate storage conditions can contribute to the properties exhibited as described in the customer complaint.The instructions for use advise the user to: "store in a dry location, away from temperature extremes." prior to distribution, all 10 shooter saeed multi-band ligators are subjected to a visual inspection to ensure device integrity.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.A corrective action has been initiated in an effort to reduce occurrences of this nature.This product was manufactured prior to implementation of this corrective action.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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Search Alerts/Recalls
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