| Catalog Number |
05349966001 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/21/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Occupation is field service engineer (fse).The investigation found a bolt broke off of the sliding door due to a broken weld; the bolt holds the counter weight of the door.The investigation is ongoing.
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Event or Problem Description
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We received an allegation of an issue with a cobas p 701 post-analytical unit.The field service engineer (fse) found the sliding door of the instrument was broken while installing the instrument at the customer site.
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Additional Manufacturer Narrative
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The investigation determined the root cause of the issue was due to human error.The person assembling the door did not properly weld the bolt that holds the counter weight of the door.
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Search Alerts/Recalls
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