The reported event could be confirmed, since an insertion of the damaged set screw into a nail is not possible anymore.The device inspection revealed the following: the thread flanks of the set screw are totally flattened, the edge at the forefront has stress marks.The surface of the synthetic locking ring is intact, which indicates that the ring was never in contact with the set screw thread at the nail.The damages at this set screw indicate that this is the in the event description mentioned second set screw that was used during the procedure.A functional test of the set screw was not possible, in the received condition with the totally flattened thread flanks a insertion would be impossible.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.Based on investigation, the root cause was attributed to a user related issue.The failure was caused by an improper alignment of the set screw at the entry of the connection screw by this it is possible that the set screw get wedged in the connection screw.This would cause a damage of the set screw threads like in this case and with the damaged thread at the set screw a screwing is finally, even with a correct insertion position in the nail, not possible anymore.If more information is provided, the case will be reassessed.
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