| Model Number |
WW1020EN |
| Medical Device Problem Codes |
Image Display Error/Artifact (1304); Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that a bci spectro2 20 is showing sr err.No additional information.
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Event or Problem Description
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It was reported that a bci spectro2 20 is showing sr err.No additional information.
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Additional Manufacturer Narrative
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Other, other text: a manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No product or photographic evidence were provided to aid in this investigation.As a result, a complaint investigation, product evaluation and problem confirmation cannot be performed.Lacking any additional evidence, this complaint has been closed as unconfirmed.If the product is returned, this complaint will be reopened for further investigation.E4 is unknown, no information provided to date.
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Additional Manufacturer Narrative
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Other text: no product was returned by the customer.As a result, a complaint investigation / product evaluation and problem confirmation cannot be performed.A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.
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Search Alerts/Recalls
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