Customer reports that the device has had two water samples taken for mycobacterium testing after a patient had repeating trips to the or with a sternal wound which is believed to be caused by mycobacterium fortuitum.They have not identified that any on device was used on said patient, and tested the water for posterity.One sample was taken on (b)(6) 2019, which resulted in a positive identification of mycobacterium chelonae and was taken by a swab from the device's water tank drain.The second sample was taken on (b)(6) 2019, and tested positive for an unknown mycobacterium pending identification.The customer states that cleaning procedures are performed twice a week, using 8.25% clorox bleach.The customer's water source and other water-based devices were tested and came back negative.The unit is also reported as having a leak or condensation issue which they would like addressed.
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The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.The device under investigation is a refrigeration module (12160188), and as described in the initial investigation, the contamination failure is associated with a water tank of an mch-1000.The reported event referenced device contamination of the water tested from the tank drain, which does not pertain to contamination of a refrigeration module.Therefore, device failure identified is not associated with the device listed in the report (12160188).The reported event did not result in a connection between the mch-1000 water tank that was tested for bacterial contamination or the mch refrigeration module identified as the device associated with this report.Therefore, there is no product problem to be reported with this device.
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