TANDEM DIABETES CARE T:SLIM X2, BASAL IQ, MG/DL; AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND
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Model Number 1002717 |
Device Problem
Visual Prompts will not Clear (2281)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/07/2022 |
Event Type
malfunction
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Event Description
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It was reported that the customer received multiple cartridge change alerts while attempting to load a new cartridge onto the pump.Reportedly, the customer was unable to clear the alert from the screen.The customer's blood glucose level was 188 mg/dl.The customer reverted to an alternate method of insulin therapy.
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Manufacturer Narrative
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The device is expected to be returned; however, the device has not yet been received.A supplemental report will be submitted if the device is received and evaluation is performed.
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Search Alerts/Recalls
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