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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: MEDTECH SAS ROSA ONE; COMPUTER-ASSISTED SURGICAL DEVICE

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MEDTECH SAS ROSA ONE; COMPUTER-ASSISTED SURGICAL DEVICE Back to Search Results
Model Number ROSA ONE
Device Problem Unintended Application Program Shut Down (4032)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 01/31/2022
Event Type  malfunction  
Event Description
It was reported that the company representative (cr) assisted the surgeon for an seeg case.Around 9:39am eastern time, the robot arm was in guidance mode going toward a trajectory when a loud click noise was heard, indicating there was a disconnection between the robot and controller.The cr noticed that the software restarted and was back to the main screen when this happened.The cr asked the surgeon if there was anything out of the ordinary they did when this occurred, but the surgeon stated 'no' and that it appeared to be 'random'.The patient folder was selected in the software and the plan was loaded back up.The delay was less than 5 minutes.But then around 10:05am eastern, another issue appeared that was possibly related to the shutdown.In guidance mode, when trying to drive the arm back to the intermediate position to go to the next trajectory, the cr noticed the arm was not cleared far enough from the head, so the stop button on the screen was pushed by the cr before a collision could occur.When the cr selected the option to 'clear the arm' to hopefully put the arm in 'free and fast' to clear, the tool installation screen would pop up to calibrate the force sensor, even though the instrument holder was already on.The cr only had the option to either 'undo' or 'start' the calibration, but the cr knew not to press 'start' due to the field action error.So when undo was pushed it went back to the options of either shutting down the robot, clear the arm (which would go back to the calibration screen), or continuing with the movement (which would collide with the leksell frame on the patients' head.After removing the dril adaptor and screw from the insrument holder, there was just enough room to clear to the arm by the leksell frame.Otherwise the only other option would have been to select 'shutdown' and then restart the software to hopefully clear the arm.The delay was another 5 minutes.The patient was under anesthesia and incision had been made.
 
Manufacturer Narrative
The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.Unique identifier (udi) #: (b)(4).
 
Manufacturer Narrative
A full analysis of the data logs has been performed and concluded that the first unexpected restart of the software occurred after a vigilance device failure in cooperative mode and is due to an incorrect commands handling.This issue will be addressed through the continuous improvement process of our products.It was confirmed that an unexpected empty calibration was requested after the specific workflow described in the complaint.The issue is due to a known software anomaly handled through zfa-2021-00198 (fda reference z-0118-2022).The workflow followed by the trained operator to work around the situation was correct.Corrected data: b4 date of this report g3 date received by manufacturer h2 if follow-up, what type h3 device evaluated by manufacturer h6 adverse event problem h7 remedial action h9 action reported to fda h10 additional narratives/data.
 
Event Description
It was reported that the company representative (cr) assisted the surgeon for an seeg case.Around 9:39am eastern time, the robot arm was in guidance mode going toward a trajectory when a loud click noise was heard, indicating there was a disconnection between the robot and controller.The cr noticed that the software restarted and was back to the main screen when this happened.The cr asked the surgeon if there was anything out of the ordinary they did when this occurred, but the surgeon stated 'no' and that it appeared to be 'random'.The patient folder was selected in the software and the plan was loaded back up.The delay was less than 5 minutes.But then around 10:05am eastern, another issue appeared that was possibly related to the shutdown.In guidance mode, when trying to drive the arm back to the intermediate position to go to the next trajectory, the cr noticed the arm was not cleared far enough from the head, so the stop button on the screen was pushed by the cr before a collision could occur.When the cr selected the option to 'clear the arm' to hopefully put the arm in 'free and fast' to clear, the tool installation screen would pop up to calibrate the force sensor, even though the instrument holder was already on.The cr only had the option to either 'undo' or 'start' the calibration, but the cr knew not to press 'start' due to the field action error.So when undo was pushed it went back to the options of either shutting down the robot, clear the arm (which would go back to the calibration screen), or continuing with the movement (which would collide with the leksell frame on the patients' head.After removing the dril adaptor and screw from the instrument holder, there was just enough room to clear to the arm by the leksell frame.Otherwise the only other option would have been to select 'shutdown' and then restart the software to hopefully clear the arm.The delay was another 5 minutes.The patient was under anesthesia and incision had been made.
 
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Brand Name
ROSA ONE
Type of Device
COMPUTER-ASSISTED SURGICAL DEVICE
Manufacturer (Section D)
MEDTECH SAS
432 rue du rajol
mauguio, languedoc-roussillon 34130
FR  34130
Manufacturer (Section G)
MEDTECH SAS
432 rue du rajol
mauguio, languedoc-roussillon 34130
FR   34130
Manufacturer Contact
jay sharma
1520 tradeport drive
jacksonville, FL 32218
9047414400
MDR Report Key13619702
MDR Text Key288029388
Report Number3009185973-2022-00015
Device Sequence Number1
Product Code HAW
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K200511
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Health Professional,Company Representative
Reporter Occupation Other Health Care Professional
Remedial Action Recall
Type of Report Initial,Followup
Report Date 04/19/2022
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model NumberROSA ONE
Device Catalogue NumberROSAS00203
Device Lot Number3.1.5.28
Was Device Available for Evaluation? Yes
Is the Reporter a Health Professional? Yes
Was the Report Sent to FDA? No
Initial Date Manufacturer Received 01/31/2022
Initial Date FDA Received02/28/2022
Supplement Dates Manufacturer Received04/19/2022
Supplement Dates FDA Received04/29/2022
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured06/04/2020
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Removal/Correction NumberZ-0118-2022
Patient Sequence Number1
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