Catalog Number 256094 |
Device Problems
Leak/Splash (1354); Improper or Incorrect Procedure or Method (2017)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/01/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Medical device expiration date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
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Event Description
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It was reported when using the bd veritor ¿ at-home covid-19 test there was exposure to the reagent as the solution got into the nose of the customer.There was no report of adverse patient impact.Eua# (b)(4).The customer stated: she just made the mistake of putting the nose swab in the liquid and then putting it in her nose with liquid on nose swab.Customer inquiring what she should do.
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Manufacturer Narrative
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H.6 investigation summary:this summarizes the investigation results regarding the customer alleges ¿dip the swab into the extraction solution and then proceeded to swab her nose" when using the bd veritor at home covid-19 test (material # 256094), batch number 2006644.Bd quality performs a systematic approach to investigate safety (chemical exposure) complaints.This approach involves review of manufacturing batch history records, testing of retention samples, and testing of customer returned samples, if applicable.An investigation was performed on the batch number provided.Results were acceptable and no relevant issue was found.The complaint was unable to be confirmed.The root cause is the customer not following bd's instruction.Currently, there are no adverse trends identified for safety (chemical exposure).Bd quality will continue to monitor for trends.There were no corrective actions taken at this time.H3 other text : see h.10.
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Event Description
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It was reported when using the bd veritor ¿ at-home covid-19 test there was exposure to the reagent as the solution got into the nose of the customer.There was no report of adverse patient impact.Eua# (b)(4).The customer stated: she just made the mistake of putting the nose swab in the liquid and then putting it in her nose with liquid on nose swab.Customer inquiring what she should do.
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Search Alerts/Recalls
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