Battery life remaining: 3 months.Per visual inspection: broken off piece at the cartridge holder.Customer reports: the cartridge holder is damaged.Unit paired successfully to commercial app.Inpen received with leadscrew halfway of the travel.Re-wound screw.No drag was observed, the screw was not bent, advanced when dosage knob was pressed dialing a dosage and retracted appropriately.No resistance was observed when dosing without a cartridge installed.The screw advanced every time 30.0u was dialed and dosed until the screw reached max extension.In conclusion: inpen received with broken off piece at the cartridge holder.The cartridge holder did not lock in place.The customer complaint of physical damage was confirmed.(b)(4).
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