| Model Number |
6570-0-032 |
| Medical Device Problem Code |
Inaccurate Information (4051)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/17/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that our customer checked x-ray for pfa ((b)(4) , the surgeon suspected it was +4mm/32mm.
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Additional Manufacturer Narrative
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It was noted that the device is not available for evaluation.Should additional information become available, it will be provided in a supplemental report upon completion of the investigation.Review of the device history records indicate devices were manufactured and accepted into final stock with no relevant reported discrepancies.There has been 3 similar events for the lot referenced.This is a product mix issue, so the device information located on the outer box label is being reported the information for the device that was actually inside the package is : cat# 6570-0-232; delta v-40, ceramic head 32/+4; lot# unknown.Product field action has been initiated.Investigation ongoing.Device not returned to the manufacturer.
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Additional Manufacturer Narrative
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Reported event: an event regarding product mix involving a ceramic head was reported.The event was confirmed by review of the photographs provided.Method & results: product evaluation and results: visual, dimensional, functional and material analysis could not be performed as the device was not returned.Clinician review: no medical records were received for review with a clinical consultant.Product history review: review of the device history records indicate devices were manufactured and accepted into final stock with no relevant reported discrepancies.Complaint history review: there have been other similar events for the lot referenced.Conclusions: the reported product mix was confirmed.Nc was raised to further address this event.This is a product mix issue, so the device information located on the outer box label is being reported in section d and the information for the device that was actually inside the package is: cat# 6570-0-232; delta v-40 ceramic head 32/+4; lot# 89546202.
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Event or Problem Description
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It was reported that our customer checked x-ray for pfa (pr2911632), the surgeon suspected it was +4mm/32mm.
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Search Alerts/Recalls
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