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Trackwise (b)(4).Updated section: b4, d4, g4, g7, h2, h3, h6, h10.Analysis of production: (3331/213/67) the reported device is an oem device.The certificate of conformance was reviewed for the lot # p18j04-04 the vendor certifies that this device lot conforms to all applicable product specifications and there were no non-conformances identified for the manufacturing batch.Historical data analysis: (4109/213/67)the review of the historical data indicates that no other similar complaints was reported for the same lot number and reported failure mode.Trend analysis: (4110/213/67) the overall 24 month product complaint trend data for the period mar 2020 through feb 2022 was reviewed.There were no triggers identified for the review period.Communication/interviews: (4111/213/67) communication/interviews were performed to obtain all possible information.Testing of actual/suspected device : (10 /13 & 22) enter investigation findings: the device was returned to the factory for evaluation on 02/28/2022.A photograph was provided by the account.A photographic inspection was conducted.No signs of clinical use or evidence of blood was observed due to the product observed inside the product packaging.An investigation was conducted on 03/02/2022.A visual inspection was conducted.Signs of clinical use and no evidence of blood was observed.There cable ends were observed to be intact.No visual defects on the cables ends were observed.There visual cuts in the body of the cable, exposing the inside of the cable.No other visual defects were observed.Based on the returned condition of the device and the investigation results, the reported failure " material integrity problem|material split, cut or torn" was confirmed.
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