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Additional information was received on april 09, 2024 and section h11 should be reported as: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleged particles coming from the device, sinus inflammation and nasal/throat irritation or soreness.There was no report of patient harm or injury.The device was returned to the manufacturer's quality product investigation laboratory for investigation.The device was evaluated by the manufacturer and using a known good power supply and power cord, they were able to confirm the device powered on and provided airflow.The manufacturer inspected the device, observed dust-like and fibrous and other unknown contamination was observed on and around the iso port, slight dust like contamination in the bottom enclosure, potential mineral deposits or dried liquid spots on the bottom of the blower motor and on the bottom of the blower box, indicating potential water ingress, observed multiple unknown contaminants in the bottom of the blower box and at the blower box seal location, that is inconsistent with degraded sound abatement foam.Dust-like and fibrous contamination was observed on the blower outlet seal.Evidence of sound abatement foam degradation/ breakdown was not observed.The manufacturer used a fitt (foam integrity test tool) and was not able to confirm the presence of degraded sound abatement foam.The device's event logs were downloaded and reviewed by manufacturer.The manufacturer found zero error codes.The manufacturer concludes that they were not able to confirm the customer complaint or directly address the patient's symptoms.There was no evidence of sound abatement foam degradation.Sections d8, d9, h2, h3, h6 has been updated in this report.
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