| Model Number |
CH-S190-XZ-Q |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/31/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The suspect device was returned to olympus for evaluation, upon inspection the reported event of no image was confirmed due to defective printed circuit boards.It was also noted there is intermittent noise and dead pixels due to defective cable, shaky image due to damage coupler.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event or Problem Description
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The customer reported to olympus their hd autoclavable camera head did not display an image and will not capture a picture.There was no reports of patient death, harm, or injuries related to this event.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device met all specifications at the time of shipment.It has been nearly 8 years since the subject device was manufactured.Based on the results of the investigation, the specific root cause of the faulty cable could not be determined at this time.The following information is stated in the instructions for use which may have prevented the event: "do not coil the camera cable with a diameter of less than 20 cm.The camera cable may be damaged.Never excessively pull the camera cable, but straighten it gradually when it is coiled.The camera cable could be damaged.Never excessively bend, pull, twist, coil, squeeze, or crush the camera cable.The camera cable could be damaged.Do not use excessive force when wiping the external surfaces of the camera cable.The camera cable could be damaged.Never attempt to lift the entire assembly by the camera cable while the camera head is attached to the endoscope.The camera cable could be damaged.Never use a clamp or forceps to attach the camera cable to another object.The camera cable could be damaged." olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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