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Product complaint # pc-(b)(4).Complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is a j&j sales representative.Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from synthes reports an event in usa as follows: it was reported that on february 10, 2022, an unknown surgical procedure was performed for unknown reason.The tensioner does not hold tension.The procedure was completed successfully without surgical delay.There was no patient consequence reported.This complaint involves one(1) device cable tensioner with pistol grip.This is report 1 of 1 for complaint pc-(b)(4).
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