| Model Number |
1186000777 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/09/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The customer reported the clinician in facility found the syringe was damaged.The luer lock tip of the syringe was sheered off and a needle could not be attached.The tip was not in the packaging.There was also a chalky white substance found around the tip area.The chalky substance was on the tip of the syringe and also inside the tube.They only found one syringe in their inventory with this issue.It was found like this in the packaging when the clinician opened the packaging to use the syringe.The syringe was not used.
|
| |
|
Additional Manufacturer Narrative
|
|
An investigation is currently underway.Upon completion, the results will be forwarded.
|
| |
|
Additional Manufacturer Narrative
|
|
H3 evaluation summary: the device history record (dhr) was reviewed for the reported lot number showing zero issues recorded.Product and specification requirements were met with no non-conforming product identified relating to this customer report.The manufacturing site received three (3) photographs and a physical sample for product analysis.A complete visual inspection was performed to the quality inspection standard (qis).The syringe was found to have a missing syringe tip with a white chalky substance in and on the syringe.The chalky substance was found to have been introduced after the hot stamp ink barrel printing as the ink is present when the substance is wiped off.The white chalky substance appears to be thickly caked in and on the luer skirt area and on the rubber tip.Given the white chalky substance present on the syringe is confirmed to have been introduced after the hot stamp barrel printing, the root cause is determined to not be related to the barrel molding process.Additionally, review of the manufacture and online testing of the syringe assembly, it is unlikely the white chalky substance was introduced during the manufacturing process or online testing.The condition of the syringe assembly appears to be consistent with attempted use where possibly the tip broke during use causing the substance being drawn into the syringe to potentially cover the areas of the outer dimension of the syringe.The most probable root cause is determined to be a result of use by the end user.The exact cause of the broken tip could not be determined.Per procedure, complaint trends are evaluated during the monthly corrective and preventative action (capa) meeting to determine if a capa is warranted.At this time, a capa will not be initiated.However, a quality alert will be distributed to all necessary quality and production personnel to heighten awareness of the reported condition.This complaint will be used for tracking and trending purposes.
|
| |
|
Search Alerts/Recalls
|