It was reported that there was an issue with gd455m - micro-line angled hdpc 1:2 f/2.35x70mm.According to the complaint description, when removing wisdom teeth, the handpiece became very hot during use and burned the inside of the patient's cheek.Fortunately, the burn was superficial but caused some pain.There was temporary impairment.Additional information was not provided.Additional patient information is not available.The malfunction is filed under aag reference (b)(4).
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Investigation: the product was sent to aesculap technical department for investigation.Due to the long use since 2014, the product has been worn out accordingly and is in poor condition.The adhesive connection has probably loosened after long use.Therefore, the tip and ball bearing were damaged.Further evaluation was performed in the qm department.The investigation was carried out visually and microscopically.We made a visual inspection of the product.We detected that the ball bearing was broken.Additionally, the tip and the handpiece was with residues, and we detected corrosion on the inside of the handpiece.Therefore, we recommend that the product is maintained at least once a year.Additionally, there is risk of burns caused by blunt tools or inadequacy of maintenance of the handpiece.Batch history review: due to the fact that no lot number was provided, a review of the device history records for the complained device is not possible.The review of risk assessment revealed that the overall risk level (severity 6(10) x probability of occurrence 3(10)) according to din en iso 14971 is still acceptable.Conclusion and measures / preventive measures: based on the investigation results, the root cause of the problem is most probably reprocessing-related.Based on the investigation results, a capa is not required.
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