| Model Number |
989605410251 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/23/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Return of the suspect tilt swivel arm assembly is anticipated.Evaluation of the arm will be included in a follow-up report upon its return and investigation completion.
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Event or Problem Description
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A customer reported the monitor arm bracket broke off of their affiniti 50 ultrasound system while transporting the unit within the user facility.A philips service engineer ordered a replacement tilt swivel arm that was installed by the customer biomedical department to repair the system.No patient or user was harmed as a result of the issue.The system has been returned to service with no additional issues reported.
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Event or Problem Description
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A customer reported the monitor arm bracket broke off of their affiniti 50 ultrasound system while transporting the unit within the user facility.A philips service engineer ordered a replacement tilt swivel arm that was installed by the customer biomedical department to repair the system.No patient or user was harmed as a result of the issue.The system has been returned to service with no additional issues reported.
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Additional Manufacturer Narrative
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Although the suspect arm was inadvertently discarded, a thorough investigation has been performed to identify the root cause of the reported issue, including a manufacturing evaluation and analysis of the involved monitor arm variant.The engineering team determined the failure resulted from an assembly error causing misaligned screw threads to shear away from a secured position.A design change that involves securing the monitor arm with a tab and slot instead sole reliance on screws has been implemented in january 2019 and prevents potential recurrence of this assembly error.
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Search Alerts/Recalls
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