| Model Number |
42434E |
| Medical Device Problem Code |
Device Damaged Prior to Use (2284)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/03/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that the bd alaris smartsite gravity set experienced device damage while still considered operable.The following information was provided by the initial reporter: tubing broken in package.
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Additional Manufacturer Narrative
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H.6.Investigation: no product or photo was returned by the customer.The customer complaint of component damage - no leak could not be verified due to the product not being returned for failure investigation.A device history record review for model 42434e lot number 21049501 was performed.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed and a root cause could not be determined.A complaint history check was performed and this is the 1st related complaint reported with the defect/condition of component damage with lot #21049501 regarding item #42434e.
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Event or Problem Description
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It was reported that the bd alaris smartsite gravity set experienced device damage while still considered operable.The following information was provided by the initial reporter: tubing broken in package.
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Search Alerts/Recalls
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