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H10: internal complaint reference: (b)(4).H3, h6: the reported device was received for evaluation.A visual inspection revealed the device was not returned with original packaging.The lower part of proximal body, distal tip and anchor plug is still intact and on the device.The upper part of the proximal body is broken off.No other physical damage is visible to the device.A functional evaluation of the returned device found that mechanical portion of the device does work.Device passed all functional tests.A complaint history review found similar reported events.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.The instructions for use was reviewed and found to include conditions of off label use and technique specifics, as well as precautions and warnings related to the use of the device.A risk management review found that the reported failure was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.A review of the polymer found that the storage requirements, material specifications, and material tests were appropriately documented.Based on the condition of the product material found during visual inspection it was determined the device damage was caused by the application of improper/excessive force.Additional material testing is not required.It was determined the device contributed to the reported event.Per subsequent email, no further relevant clinical information will be provided for inclusion in this medical investigation.Therefore, a thorough medical investigation cannot be rendered nor could the clinical root cause of the reported breakage be determined.Based on the information provided, all pieces of the broken healicoil proximal anchor were removed from inside of the patient.According to the report, the surgery was completed by the surgeon with a non-significant surgical delay using a back-up device.Since there were no patient complications reported, no further clinical/medical assessment is warranted at this time.The complaint was confirmed, and the root cause was associated with unintended use of the device.Factors, which could have contributed to the complaint event, include an application of unintended or inappropriate or excessive force to the device.No containment or corrective actions are recommended at this time.
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