Medtronic received information that there was damage to the insulin pump's retainer ring.The customer reported via phone call that they were hospitalized due to diabetic ketoacidosis, high blood glucose, nausea, vomiting, abdominal pain, difficulty breathing on (b)(6) 2021, with blood glucose reading of 489 mg/dl.Customer blood glucose readings ranged from 300 mg/dl to 600 mg/dl.Customer was treated with insulin pump and manual injection as well as intravenous drip at the time of hospitalization.
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