Medtronic indicated that no communication (unresolved) occurred.Customer reported loss of communication between the insulin pump and transmitter.The customer reported that they had low blood glucose.Customer did not report a loss of communication event that has been resolved and/or sensor has been removed.Customer stated at the time of event was 34 mg/dl.The customer did not experience any symptoms such as a result of low blood glucose.The customer declined troubleshooting for low blood glucose level.Customer was unconscious as he fell down on transmitter.It was unknown that if the insulin pump was in auto mode at the time of the incident.
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