Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Summary of event: as reported, a performer mullins guiding sheath was not opened or used because a foreign object was detected inside of the primary packaging.Corrected information: h6 (annex g).Investigation evaluation: reviews of the complaint history, device history record, instructions for use (ifu), manufacturing instructions, and quality control procedures were conducted during the investigation.A visual inspection of the complaint device was also conducted.The unopened complaint device was returned for investigation.Unidentified foreign matter was noted inside the sealed package.A document-based investigation evaluation was performed.There have been no other reported complaints for this lot number.One relevant non-conformance was noted; however, all affected product was scrapped and there are 100% inspections in place to capture the non-conformance.The product ifu instructs the user to inspect the product upon removal from the package.From the information provided upon review of the customer testimony, dmr, dhr, ifu, and inspection of the returned device, cook concluded that the device was not manufactured to specification.Because adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints have been received from the field, it was concluded that there is no evidence that additional non-conforming product exists in-house or in the field.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.Based on the information provided and the results of the investigation, cook has concluded that the cause of this event was due to a manufacturing and quality control deficiency.The risk analysis for this failure mode was reviewed and no escalation was required.The appropriate personnel have been notified and cook will continue to monitor for similar events.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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