The customer reported via phone call that they were hospitalized for diabetic ketoacidosis and high blood glucose on (b)(6) 2022 with blood glucose of 1029 mg/dl.The customer's current blood glucose is 223 mg/dl.The customer did experienced the symptoms such as vomiting, nausea, confusion.The customer was treated by bolus with intravenous insulin drip.Customer did test for ketones and result of test was positive.The customer report did not allege under delivery on insulin pump.No further complications were reported.The customer will continue to use the device.
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(b)(4).Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.The information provided with initial mdr was incorrect.The correct information has been updated in b5 section of this report.
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It was reported that customer said that the day after their hospitalization, their husband took out the reservoir from the insulin pump and realized that insulin had somehow crystalized.Customer said that the insulin vial that she used to fill that reservoir was not crystalized.Per case-(b)(4)., there was no insulin flow blocked alarm though the insulin in the reservoir was crystalized.Insulin pump was used at the time of the incident.
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