| Model Number |
ALLURA XPER FD20/15 OR TABLE |
| Medical Device Problem Code |
Radiation Output Failure (4027)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
02/25/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It has been reported to philips the wireless footswitch was not connecting to the allura system.The system was not in clinical use when the issue was identified.No harm has been reported to philips.
|
| |
|
Additional Manufacturer Narrative
|
|
The philips engineer connected a wired footswitch to the system.Philips has confirmed that the reported failure is due to a connectivity issue.Due to a firmware bug, the wireless foot switch can suddenly stop responding when a number of ambient conditions coexist, such as emc disturbance and the presence of other wireless devices in the room.Philips has initiated a medical device correction (2021-igt-bst-020).
|
| |
|
Additional Manufacturer Narrative
|
|
This report was submitted to provide the linkage to an existing correction and removal (3003768277- 2021/10/29-004-c).The reported event occurred prior to completion of the correction and removal 3003768277- 2021/10/29-004-c, which addresses the causes associated with the reported malfunction.
|
| |
|
Search Alerts/Recalls
|