The customer reported via phone call that they experienced high blood glucose.The customer¿s blood glucose level was 600 mg/dl and above at the time of incident.The customer¿s current blood glucose value was 600 mg/dl and above.The customer did experienced symptoms such as vomiting nausea abdominal pain and difficulty in breathing due to high blood glucose.The customer treated high blood glucose with insulin pump and injection.The insulin pump was not on auto mode at the time of incident.The customer was neither in the emergency room, nor admitted into hospital as a result of high blood glucose.No further patient complications were reported.Troubleshooting was successfully performed; however, the customer will continue use of the device.
|