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(b)(4).Per dhr the product horizon ti med 6/cart 180/box lot# 73b2100488 was manufactured on 02/16/2021 a total of (b)(4).Lot was released on 02/26/2021.Dhr investigation did not show issues related to complaint.The customer returned five unopened representative samples of 002200 horizon ti med 6/cart 180/box for investigation.The actual sample was not returned.The returned samples were visually examined with and without magnification.Visual examination of the returned samples revealed that the clips appear typical.No defects or anomalies were observed.Functional inspection was performed on the returned representative samples.A lab inventory clip applier was used.All clips from each representative sample were able to properly load into the applier.The clips were able to close properly when applied to over-stressed surgical tubing.No functional issues were found with the returned clips.However, no root cause could be determined since the actual samples (the clips that failed) were not returned.It is possible the root cause is related to the applier that was used, however the applier was not returned for investigation.The ifu for this product, l02428, was reviewed as a part of this complaint investigation.The ifu states, "always check the alignment of the applier jaws before use.When closed, jaw tips should be directly aligned and not offset.Alignment of the jaw is critical for safe application of the clip.If this is not done, patient injury may occur.Proper maintenance, care and cleaning are necessary to ensure proper functionality." a corrective action is not required at this time as there were no functional issues found with the representative samples that were returned.The actual sample was not returned.The reported complaint of "failure to function - info not provided" could not be confirmed based on the returned samples.Five repre sentative samples were returned.Upon functional inspection, no problems were found as clips could be loaded into the jaws of a lab inventory applier and close when applied to over-stressed surgical tubing.No functional issues were found with the returned clips.However, no root cause could be determined since the actual samples (the clips that failed) were not returned.It is possible the root cause is related to the applier that was used, however the appliers were not returned for investigation.Therefore, the root cause for this complaint is undetermined.
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