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Updated section d3 email address for medical device contact person and g1 manufactures site email to (b)(6) from (b)(6).The complaint evaluation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review and in-house testing for alinity i prolactin reagent lot 33136ud00.Trending review determined no adverse trend for the issue for the product.Return testing was not completed as returns were not available.The ticket trending review of at least 12 months complaint data for the likely cause list number does not identify any adverse or non-statistical trend.Accuracy testing was performed using a retained kit of lot 33136ud00 with panels, which mimic patient samples, and all specifications were met indicating that the lot is performing acceptably.Device history record review did not identify any non-conformances or deviations with the complaint lot and complaint issue.Manufacturing documentation for the likely cause lot did not identify any issues associated with the complaint issue.Per product labeling for diagnostic purposes, results should be used in conjunction with other data; e.G., symptoms, results of other tests, clinical impressions, etc.If the prolactin results are inconsistent with clinical evidence, additional testing is suggested to confirm the result.Based on the investigation no product deficiency was identified for the alinity i prolactin reagent lot 33136ud00.
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