| Model Number |
8888571562 |
| Medical Device Problem Code |
Suction Problem (2170)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/25/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event or Problem Description
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The customer reported the device didn't work when the vacuum source was on.This was noticed before use with a patient and there was no delay in treatment.
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Additional Manufacturer Narrative
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The lot number provided by the customer is incomplete.The site reached out to see if the correct lot number could be obtained.From a review of the lot tracking system at the site, we believe the lot number is 20e275fhx, so the review was completed on this lot number.The device history record (dhr) review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process for the lot number.No sample is available for evaluation.Without a sample we are unable to perform a thorough follow up investigation to include functional and visual evaluation to determine the root cause(s) of the reported condition or implement any corrective action(s).Unfortunately, without a sample we are unable to confirm the reported condition.If a sample is returned at a later date, this complaint will be reopened, and the investigation updated to reflect our findings.No corrective or preventive actions will be taken at this time.The associated data will be fed into the risk management quarterly report.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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