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The manufacturer previously reported incorrect information in section b5 as receiving information alleging an issue related to the cpap device's sound abatement foam.There was no report of patient harm or injury.This issue was reported to the fda per 21 cfr 806.The device will be corrected per res 88058.Section b5 should have been reported as: the manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.There was no serious patient harm or injury reported.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional information was received on jan 23, 2024, and section h11 should be reported as: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging improper sleep related to a cpap device's sound abatement foam.There was no report of patient harm or injury.The device was returned to the manufacturer's quality product investigation laboratory for investigation.The device was evaluated by the manufacturer and using a known good power supply and power cord, they were able to confirm the device powered on and provided airflow.The manufacturer inspected externally, observed unknown dust/dirt contamination present on all surfaces of the base unit, and the air inlet where the filter would be and at the iso port entrance.The manufacturer inspected internally, observed unknown debris in the tracks of the ui panel, there is an unknown white dust contamination found on the bottom enclosure, blower box housing, blower motor, blower impeller, and rear panel o-ring.They also observed a keratin-like substance was observed around the blower box outlet, the occurrence of a keratin-like substance observed around the blower box, the unknown dust/ dirt contamination and fibers found on the blower casing/ impeller and blower box was inconsistent with degraded sound abatement foam contamination, the presence of contamination throughout the airpath suggests a source external to the device.The manufacturer used a fitt (foam integrity test tool) and was not able to confirm the presence of degraded sound abatement foam.The device's event logs were downloaded and reviewed by manufacturer.The manufacturer found zero error codes.The manufacturer concludes that they were not able to confirm the customer complaint or directly address the patient's symptoms.There was no evidence of sound abatement foam degradation.They confirm the presence of contamination in the airpath.Sections d8, d9, h2, h3, h6 has been updated in this report.
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