| Model Number |
Prime Plus |
| Medical Device Problem Code |
Smoking (1585)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
11/19/2021
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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The damaged board from the analyzer was returned to nova for investigation.The investigation concluded that there was damage to the power connector attached to this board.This damage is consistent with a downward "tug" on the connector.A dhr was performed on the whole prime analyzer and the board and no discrepancies were found.
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Event or Problem Description
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Customer reported that when the prime plus analyzer was plugged in there was a burning smell and the screen remained black.
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Search Alerts/Recalls
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