| Model Number |
1536549 |
| Medical Device Problem Codes |
Computer Software Problem (1112); Failure to Read Input Signal (1581)
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| Health Effect - Clinical Codes |
Unintended Radiation Exposure (4565); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/18/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported that an incomplete plan information was imported in mosaiq for (online) mr-linac treatment.
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Additional Manufacturer Narrative
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The manufacturer's investigation is on-going and further information will be provided once the investigation has completed.
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Additional Manufacturer Narrative
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The investigation was completed by conducting a thorough evaluation of the product and the reported information.From the machine logs, it has been determined that the system inhibited safely and terminated the delivery during treatment due to a diaphragm x2 movement.After this termination, the customer tried to re-load fields a few times.All attempts were unsuccessful as the machine had an 'mlc not ok' inhibit that couldn't be cleared without a system reboot.After the customer rebooted the machine, the treatments were continued as normal with the next patient.The machine inhibited safely and was working as designed and intended.
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Search Alerts/Recalls
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