The product investigation was completed.Device evaluation details: visual analysis revealed that the hemostatic valve was not found inside the device and the shaft was bent.The hemostatic valve detachment could be related to the dilator wrongly introduced; however, this could not be conclusively determined.A root cause for the bent shaft could not be determined, however, based on the information available this condition occurred outside the manufacturing facilities.A device history record evaluation was performed for the finished device number 00001872 and no internal action was found during the review.The issue reported by the customer was confirmed.The odp (optimal device performance guide) contains the following caution: always insert a dilator straight into the center of the sheath¿s valve to prevent damage to the valve.Do not insert a dilator at an angle, as damage to the sheath valve may occur.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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