Patient reports she was unable to load one of her cassettes into the pump patient was unable to provide lot number.Patient did not miss any treatment.No further information provided.Did the reported product fault occur while in use with the pt? no; did the product issue cause or contribute to pt or clinical injury? no; is the actual cassette available for investigation? no; did we [mfr] replace the cassette? yes; did the pt have add'l cassettes they were able to switch to? yes; if yes, was the pt able to successfully continue their infusion? yes.Reported to (b)(6) by pt/caregiver.
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