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The complaint could be confirmed, since the product was returned for evaluation and matches the alleged failure.The device inspection revealed the following: visual examination of the instrument ¿valor targeting guide¿ showed, that based on the broken spring the locking mechanism does not function as intended anymore, as the handle does not automatically get pushed back after use and the rotation get locked, otherwise the instrument is still working as intended.The broken off piece of the spring is missing as it didn¿t got returned.Furthermore, the instrument is in a well used condition with scratches, dents and deformation.The deformations are a result from hammer blows.The marking on the instrument is slightly fading.The instrument ¿valorsubtalar outrigger guide¿ shows scratches, dents and deformation from use.The locking rivets appear to be missing allowing the cylinder to spin freely and move in and out of the recess.Despite the defects in the returned instruments, it is possible to assemble them together.The current instrument instructions for use state: "surgical instruments and instrument cases are susceptible to damage from prolonged use, and through misuse or rough handling." a review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.Based on investigation, the root cause was attributed to wear and tear from often use over the years, end of life.If more information is provided, the case will be reassessed.
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