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H10: manufacturing review: the device history records have been reviewed and this lot met all release criteria.There was nothing found to indicate there was a manufacturing related cause for this event.Investigation summary: one 14s crosser cto recanalization catheter loaded onto a sidekick was returned for evaluation.Bunching noted throughout the catheter, material separation was also noted to the sample; an attempted was made to remove the sidekick loaded onto the crosser but was unsuccessful.Based on the findings, the investigation is confirmed for the reported retraction problem, device-device incompatibility and the identified material separation and material deformation issues.A definitive root cause for the reported retraction problem, device-device incompatibility and the identified material separation and material deformation issues could not be determined based upon the provided information.Labeling review: a review of product labeling documentation (e.G., procedural instructions, indications, warnings, precautions, cautions, possible complications, contraindications, nursing guide, and unit label) did not find any product labeling inadequacy.H10: d4 (expiry date: 10/2023), g3, h6 (device, method).H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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