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Additional narrative: udi: (b)(4).Investigation summary: the complaint device is not being returned, it was discarded by the customer, therefore unavailable for a physical evaluation.With the information provided, and without the complaint device to evaluate, we cannot determine a root cause for the reported failure.A manufacturing record evaluation was performed for the finished device lot number (8l83874), and no non-conformance was identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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It was reported by sales rep that during a rotator cuff repair procedure on (b)(6) 2022, it was observed that the 4.9mm healx adv sp peek anchor device was not implanted due to problems prior to insertion.According to the report, the distal peek tip was off the metal tip and anchor body was not staying on the inserter.Another like device was used to complete the procedure.There were no adverse patient consequences reported.No additional information was provided.
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